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Compliance
Declaration
As a provider of medical transcription services to North American
healthcare industry, Qualcount is committed to compliance with the
requirements of the Personal Health Information Protection Act,
2004 (PHIPA) and Health Insurance Portability and Accountability
Act of 1996 (HIPAA). These requirements pertain to the security
and confidentiality of Personal Health Information (PHI). As a business
associate of entities covered under HIPAA, Qualcount has introduced
detailed procedures and systems to ensure that Personal Health Information
(PHI) is used and disclosed in accordance with PHIPA/HIPAA rules
and regulations.
Procedures and systems introduced include:
- Confidentiality agreement with all the employees having access
to PHI
- Electronic access control systems
- Encryption of all files that are sent through Internet
- Power on passwords
- Network passwords
- Mandatory training programs on handling PHI
- Standard operating procedures for data backups and disaster
recovery
- Routine and event based internal audits for HIPAA compliance
- Manned security
- Restricted Internet and email access
- Credentials and background check of employee
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