Compliance Declaration

As a provider of medical transcription services to North American healthcare industry, Qualcount is committed to compliance with the requirements of the Personal Health Information Protection Act, 2004 (PHIPA) and Health Insurance Portability and Accountability Act of 1996 (HIPAA). These requirements pertain to the security and confidentiality of Personal Health Information (PHI). As a business associate of entities covered under HIPAA, Qualcount has introduced detailed procedures and systems to ensure that Personal Health Information (PHI) is used and disclosed in accordance with PHIPA/HIPAA rules and regulations.

Procedures and systems introduced include:

1. Confidentiality agreement with all the employees having access to PHI
2. Electronic access control systems
3. Encryption of all files that are sent through Internet
4. Power on passwords
5. Network passwords
6. Mandatory training programs on handling PHI
7. Standard operating procedures for data backups and disaster recovery
8. Routine and event based internal audits for HIPAA compliance
9. Manned security
10. Restricted Internet and email access
11. Credentials and background check of employee